
How to Build Trust in Business After Trauma (and Stop Sabotaging Success)
- Updated: May 6, 2025
If you’ve been in business for more than five years, you’ve got scars. No exceptions.
You’ve been blindsided, burned, betrayed, or ignored. Maybe all of the above. And while you’ve learned to play it cool—detached, skeptical, hyper-rational—that survival mode is costing you. Not just professionally, but personally.
Because here’s the truth: what you’re calling “due diligence” might actually be a trauma response. Constant second-guessing, distrust masked as discernment, micromanaging masked as “high standards”—these aren’t signs of strong leadership. They’re signals you haven’t healed.
You don’t build real trust with others by posturing. You build it by becoming emotionally present—with yourself first, then with the people you work with. And that starts by recognizing how trauma shows up in your leadership.
This post is for the business owner who’s ready to stop performing and start leading from a healthier place. We’ll unpack how past wounds affect current trust dynamics, and more importantly, how to move from guarded to grounded leadership.
Let’s get into it.
When you've been mistreated before, trust doesn’t reset with time. It gets buried. And even people who’ve done nothing wrong can end up paying the price.
Denise G. Lee Tweet
Why Building Trust Matters in Business
Let’s cut through the fluff: unresolved trauma doesn’t just live in your personal life—it hijacks your business. You might think you’re being cautious or strategic, but if trust is leaking from your leadership, it’s going to cost you. A lot.
According to a study by Harvard Business Review, high-trust companies outperform low-trust ones by nearly 300% in total return to shareholders. Meanwhile, Gallup reports that only 1 in 3 employees strongly trust their company’s leadership. That gap? It bleeds talent, productivity, and profit.
If you’re still leading with suspicion disguised as discernment, here’s what you’re risking:

🔹 1. You Will Waste Time and Money
We’ve all been burned. But if you haven’t done the inner work, those old wounds will keep burning through your bottom line.
Let’s say you’re like “Sarah,” a bakery owner who got screwed over by flaky suppliers in the past. Now, instead of addressing that trauma, she double-checks every order obsessively, operates from fear, and still misses key ingredients. The end result? Higher costs, slower service, and customer trust slipping out the door.
Unhealed mistrust doesn’t prevent disaster. It creates delays, detours, and dysfunction.
🔹 2. You Will Lose Good Talent
When you don’t trust others, they stop trusting you. Period.
Take “Tom,” a startup founder who once had a partner steal credit and bail without warning. Now he micromanages every employee, reading motives into every conversation. Eventually, his smartest team members leave—not because they weren’t capable, but because they were treated like suspects.
Micromanagement isn’t leadership. It’s fear wearing a suit.
And here’s the kicker: According to SHRM, 58% of employees who quit a job cite a lack of trust in leadership as their primary reason. Trust isn’t optional—it’s the backbone of retention, morale, and innovation.
⚠️ Bottom Line:
Unresolved pain doesn’t stay silent. It shows up in the way you lead, hire, delegate, and decide. And if you keep pretending your past doesn’t affect your present, your business will pay the price.
In the next section, we’ll explore how childhood trauma shapes your trust capacity—and why ignoring that connection keeps you stuck in cycles of sabotage.
Why Trust Issues Don’t Just Start at Work
Let’s start with the clinical roots—because they do matter.
The Adverse Childhood Experiences (ACE) Study, conducted by the CDC and Kaiser Permanente, was a groundbreaking look at how early-life trauma shapes adult health and behavior. Researchers asked over 17,000 participants about their childhoods—questions like:
“Did you grow up with someone who struggled with addiction?”
“Were you emotionally or physically neglected?”
“Did anyone hurt, humiliate, or abandon you?”
The results were sobering. The more adverse experiences a person had before age 18, the more likely they were to struggle with anxiety, trust issues, chronic health problems, addiction—and yes, fractured relationships in adulthood.
In other words: if your nervous system got trained early on to expect pain, unpredictability, or abandonment from the people closest to you, you will carry that wiring into leadership. You might call it “being cautious.” But what it really is? Survival mode with a title.

But the Pain Doesn’t Stop at Childhood
The ACEs may be the batter—but the trauma cake gets layered all through life.
From teachers who inflated grades to protect their jobs, to first jobs where favoritism ruled, to vendors and clients who speak in half-truths and “strategic delays”—all of it adds weight to your walls.
You start scanning for red flags before people even speak.
You assume everyone has an angle.
You trust your backup plan more than your team.
And just like that, your leadership gets built on hypervigilance instead of clarity.
How Trust Wounds Sabotage Business Growth (Without You Realizing It)
Most entrepreneurs think their biggest barriers are external—tight budgets, bad hires, unreliable clients. But for many, the real roadblock is internal: unhealed trust wounds that bleed into every business decision.
Here’s how it shows up:

🔸 1. You Micromanage Everything
You call it “quality control,” but let’s be honest—it’s fear. Fear that if you let go, something (or someone) will screw you over. So instead of delegating, you hover. Instead of empowering your team, you over-edit, over-explain, and overcorrect. The result? Exhaustion, resentment, and high turnover.
The cost: You burn out and repel the very talent that could lighten your load.
🔸 2. You Undersell or Overcompensate
If trust was broken early, it’s hard to believe you’re worth investing in—so you lowball your rates, over-deliver, or avoid making offers altogether. Or, if you’ve been betrayed before, you might do the opposite: inflate your value to avoid being undervalued again.
The cost: You end up performing instead of serving—draining your energy and confusing your audience.
🔸 3. You Stay in Control Instead of Building Connection
You keep conversations “professional.” You don’t let clients get too close. You might even avoid visibility or press opportunities because deep down, you don’t trust what people will do with access to you.
The cost: Your leadership stays sterile. People respect you—but don’t feel safe enough to truly follow you.
🔸 4. You Sabotage Growth Opportunities
Whether it’s delaying a launch, ghosting collaborators, or endlessly tweaking your website, you’re not “being strategic.” You’re protecting yourself from risk—because deep down, you don’t trust success to be safe.
The cost: Missed timing. Missed momentum. Missed money.
The truth? Unhealed trust wounds aren’t just “emotional baggage.” They are operational liabilities.
They shape your hiring, your messaging, your pricing, your partnerships.
And unless you name them, they will keep you stuck—building a business that feels more like a fortress than a calling.
7 Real Ways to Rebuild Trust (That Don’t Feel Like a Corporate Memo)
Because let’s face it: no one spirals into control mode while announcing, “I’m having a trauma response!”
Nope. It usually starts with a sentence that sounds rational—but reeks of fear.

1. Name the wound before you manage the workflow.
🗣️ “I just need to double-check everything before it goes out…”
If your trust was broken by betrayal, abandonment, or gaslighting, you’ll replicate control patterns unconsciously.
Call it what it is—hypervigilance masquerading as “attention to detail.”
2. Lead from regulation, not reaction.
🗣️ “I’m not mad, I’m just disappointed in the way this was handled.”
That phrase might sound composed, but underneath is often a boiling pot of repressed emotion.
Trust grows when your team sees you respond—not perform.
3. Stop hiring people you don’t trust just because they look “safe.”
🗣️ “I don’t know… they just gave me a weird vibe.”
Trauma teaches you to confuse “comfortable” with “capable.”
If you’re hiring to avoid risk instead of to build capacity, you’re already bleeding trust—before day one.
4. Say the quiet thing out loud.
🗣️ “Everything’s fine.”
If you’ve said this while clenching your jaw or overcompensating in a Slack message, it’s not fine.
Trust isn’t about perfection. It’s about being real enough to name the undercurrent before it floods the floor.
5. Decide what kind of leader you’d follow—and be that.
🗣️ “I shouldn’t have to explain this again.”
That’s not leadership, it’s exasperation. And it often signals a deep resentment about not being seen or heard—possibly rooted way before your current team.
Trust grows when you slow down and choose clarity over ego.
6. Repair when you rupture.
🗣️ “Well, I didn’t mean it like that.”
Intent doesn’t erase impact. If someone felt dismissed, betrayed, or shut down—it’s your job to circle back.
Trust isn’t built in the flawless moments. It’s built in the follow-ups.
7. Do your inner work—and don’t outsource it to your team.
🗣️ “I just need people I can trust right now.”
Translation? “I’m drowning and expecting you to stabilize me.” That’s not leadership—it’s emotional outsourcing.
Your team deserves guidance, not projection. Do your work in your space, not theirs.
🔍 FAQ: Building Trust in Business After Trauma
1. How do I build trust with employees after trauma—mine or theirs?
Start by acknowledging that trauma doesn’t disappear at the office door. Trust is built through regulation, transparency, and clean communication—not just policies. You don’t need to share your life story, but you do need to lead from self-awareness.
→ Related read: How to Set Emotional Boundaries
2. Can childhood trauma really affect how I lead a business?
Absolutely. If you learned early that people weren’t safe or consistent, you may now lead with detachment, control, or over-functioning. This post breaks down how childhood wounds show up in hiring, delegation, and communication.
→ Dive deeper: The Silent Wound: Healing Childhood Emotional Neglect
3. What’s the connection between trauma, burnout, and workplace wellness?
Unprocessed trauma wears the mask of “overworking” or “high standards” until your body—and your team—can’t take it anymore. Real workplace wellness starts with nervous system safety, not beanbags or bonuses.
→ Explore more: The Hidden Trauma Behind Burnout
Final Thoughts
You don’t build trust by forcing optimism or installing better systems.
You build it by telling the truth—first to yourself, then to others.
If you’ve read this far, you already know: this isn’t about being a “better boss.” It’s about breaking patterns that no longer serve you. It’s about leading from a place that’s regulated, present, and real—so your team isn’t constantly reacting to your unspoken fear.
Healing your relationship with trust is not some soft side quest. It’s the foundation for scaling a business without burning bridges, money, or yourself.
If you’re tired of holding it all together and ready to lead from a place of actual wholeness, I’d be honored to walk with you.
👉 Work with me – Together, we’ll get under the hood of your leadership patterns, rewire the beliefs that keep you guarded, and build something real.
No posturing. No hype. Just clean, powerful growth.
🎧 Listen to the podcast – Honest conversations about what it really takes to lead, heal, and grow without losing yourself.
And remember:
You don’t have to become perfect to be trustworthy.
You just have to become present.